Terms & Conditions

1. Agreement to Terms

By engaging Brightway Electric ("Company," "we," "us") for any services, you ("Client") agree to be bound by these Terms and Conditions. These terms apply to all estimates, contracts, and work performed by Brightway Electric.

2. Estimates and Quotes

Written estimates are valid for 30 days from the date of issue unless otherwise stated. Estimates are based on the information available at the time of assessment. Material price fluctuations, unforeseen site conditions (concealed wiring, code corrections, panel capacity, etc.), or scope changes requested by the Client may result in price adjustments. The Company will notify the Client of material changes before proceeding.

3. Payment Terms

Unless otherwise agreed in writing:

• A deposit (typically 25–50% of the total project cost) is due before work begins.
• Progress payments may apply for projects extending beyond two weeks.
• Final payment is due upon project completion and successful inspection.
• Invoices not paid within 30 days of the due date are subject to a 1.5% monthly finance charge.
• Client is responsible for any collection costs, attorney fees, or court costs incurred in the recovery of unpaid balances.

4. Workmanship Warranty

Brightway Electric warrants workmanship for one (1) year from the date of project completion against defects directly attributable to our installation. Manufacturer warranties on fixtures, panels, and equipment apply per manufacturer terms. This warranty does not cover damage caused by misuse, alterations by others, surge events, lightning, flood, or normal wear.

5. Code Compliance & Inspection

All work performed by Brightway Electric meets or exceeds NEC and applicable local AHJ requirements. Permit fees are the responsibility of the Client unless otherwise quoted. Brightway will coordinate scheduling of all required inspections and provide as-built documentation upon project completion.

6. Site Access & Existing Conditions

Client is responsible for providing safe, unobstructed access to the work site and disclosing any known concealed conditions (knob-and-tube, aluminum branch, undocumented prior work, asbestos, etc.). The Company is not liable for damage to unmarked or concealed utilities not identified during the estimate visit.

7. Changes & Cancellations

Changes to scope must be approved in writing by both parties. Cancellations made within 48 hours of a scheduled start date may result in forfeiture of the deposit to cover mobilization, materials staging, and crew scheduling costs.

8. Limitation of Liability

To the maximum extent permitted by law, the Company's total liability for any claim arising from services provided shall not exceed the total amount paid by the Client for the specific project giving rise to the claim. The Company is not liable for consequential, incidental, or punitive damages, including but not limited to loss of business income, equipment downtime, or third-party service-provider charges.

9. Dispute Resolution

Any disputes arising under these Terms shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association.

10. Contact

Questions about these Terms may be directed to:
Brightway Electric
Email: info@ecbrightway.com
Phone: (555) 555-0199