SMS Communication Policy

1. Program Description

Brightway Electric ("Company") may send SMS/text messages to customers who have opted in to receive communications related to:

• Project quotes and estimates
• Scheduling confirmations and reminders
• Project status and progress updates
• Promotions and special offers (only with explicit consent)

2. How to Opt In

You may opt in to receive SMS communications from Brightway Electric by:

• Checking the SMS opt-in box on our contact form
• Texting START to our business number
• Verbally consenting during a phone consultation

3. Message Frequency

Message frequency varies depending on your project status. For active projects, you may receive up to 4–6 messages per week. For general marketing messages, frequency will not exceed 2 messages per month.

4. How to Opt Out

You may opt out at any time by replying STOP to any message from us. After opting out, you will receive one confirmation message and will no longer receive marketing SMS. You may still receive transactional messages (such as appointment confirmations) unless you explicitly request otherwise.

For help, reply HELP to any message or contact us at info@ecbrightway.com.

5. Message and Data Rates

Message and data rates may apply. Standard carrier message and data rates will apply to all SMS messages. Brightway Electric is not responsible for any charges from your carrier.

6. Supported Carriers

All major US carriers are supported including AT&T, T-Mobile, Verizon, and others. Carrier coverage may vary.

7. Privacy

Your phone number and personal information will not be shared with third parties for marketing purposes. See our Terms & Conditions for full details.

8. Contact

Questions about this SMS Policy can be directed to:
Brightway Electric
Email: info@ecbrightway.com
Phone: (555) 555-0199